​Debit Cards

Washington Federal’s debit cards include EMV chip technology for a simple, secure way to pay for your everyday purchases. All of our cards include surcharge-free access to over ​32,000 ATMs around the country and Visa Purchase Alerts, giving you greater access and control of your money. Visit MoneyPass.com to find the ATM nearest to you.

Forgot your debit card PIN?

If you’ve forgotten your debit card PIN please call our Client Care Team at 800-324-9375.

Call us right away if you’ve lost your debit card.

If you’ve lost your debit card or suspect it might be stolen, then we’ll quickly disable your old card and get you a new one. During normal business hours, you may call your local branch or our Client Care Team at 800-324-9375.

Let us know if you’re traveling abroad.

The security of your funds is our upmost concern. That’s why we monitor your accounts for suspicious, international activity. If you’re heading outside the US, please call your local branch or our Client Care Team at 800-324-9375 and notify us of your travel plans. We’ll adjust your debit card settings so that you’re free to travel and access cash without disruption.

For international travelers, our debit cards can be used at over 340,000 Accel and Plus Network ATMs worldwide, though third party usage and foreign exchange fees may apply. 

Keep your account more secure with your Visa Debit Card purchase alerts.

Visa Purchase Alerts on your debit card allow you to know where your money is going, so that you can stay on top of your account activity. After enrolling your card with Visa, you’ll get real-time email alerts whenever your purchase meets the criteria you select during enrollment. Here’s how to get started:

Follow 3 steps to enroll:

  1. Visit Visa.com/PurchaseAlerts
  2. Register your information. (For security purposes, you may be required to input a verification code.)
  3. Choose the notification triggers that match your needs, such as transactions exceeding a set dollar amount, or any international purchases.

Please note: Purchase alerts will be delivered via email directly from Visa. Alerts will be sent only for transactions that are completed through the Visa network; not all types of transactions will trigger an email alert.

Contact us about suspicious activity.

If you spot or receive a notification about suspicious activity on your account, please call us right away. During normal business hours, you may call your local branch or our Client Care Center at 800-324-9375.