Tips to keep your account and information safe in today’s cybersecurity world.

Apr 28, 2016

At Washington Federal, the security of your accounts is a top priority for us. Data hacks, malware threats and other cybersecurity attacks seem to be happening more often in today’s electronic marketplace. We adhere to some of the strictest privacy standards in the industry, because we take our responsibility very seriously to protect the privacy of your personal and financial information. We share this responsibility with you and encourage you to put in place measures and best practices to help keep your information safe.

What steps can you and your business take to keep your information safe?

Ignore unsolicited emails.  Never open an attachment or click on a link if you’re not sure who has sent it or why.

If you haven’t opted in to receive a company’s messages, then type the web address into your browser rather than click on a link. ( offers some great info about this!)

Always make it a habit to check the sender’s email address to make sure the message appears to be from a legitimate source.

Fraudulent emails tend to use an email address that is very similar to a real email address, so be on the lookout for minor differences. 

Be suspicious of emails that claim to be from a financial institution or government entity.

Be particularly wary of those that request information or urgent action, including requests to click to download software or enter your password, or include threats or offers that are unlikely or unusual.

Don’t give out personal information over the phone, through the mail or over the Internet unless you know who you are dealing with.

You should know that Washington Federal will never ask you to share your password or full social security number with us over the phone or by email.

Get to know standard Internet safety features.

Be sure to look for a padlock symbol on a page that your viewing  and an “s” in the https:// at the beginning of the Web address.  Both of these indicate the page you are viewing is secure.

Create policies and training for your employees around cyber security.

Make sure your employees are aware of best practices regarding downloading attachments and safely signing into online banking and other financial sites.  Never allow sharing of log-ins or passwords.

How can I find out more?

The Department of Homeland Security’s US Computer Emergency Readiness Team offers a good beginner site dedicated to providing advice about how to combat cyber crime, handle destructive malware, avoid social engineering, phishing attacks and more.

For the more tech-savvy reader, check out, a site dedicated to the latest tech and tech safety news.

Other websites with valuable information about cybersecurity include the Federal Communications Commission site, Computer, or from Experian.  

As always, we are here to help. Please contact us at any time to discuss your needs or concerns around information security and we would be happy to assist.  Thank you for choosing to bank with Washington Federal.