- Job Openings | Careers at Washington Federal

Senior Customer Service Representative/Personal Banker #15-101

Date Posted: 02/19/2015
This is a full-time position in the Northern Oregon department.
Location of job: Gresham - Gresham, OR
Contact: oregon.hr@washingtonfederal.com

Job Description

The Gresham Office has an opening for a Sr. CSR/Personal Banker. This position is primarily responsible for providing high quality service to our clients; assists clients by recognizing opportunities and making recommendations of various account products and services offered by Washington Federal. The position is responsible for performing intermediate duties and support, such as branch IRA expert, opening new accounts (consumer and business), originating loans (small business and consumer) and on boarding clients. The Personal Banker position is expected to provide leadership, training, and support to other staff members in the branch as directed. The Personal Banker also participates in making out of office calls to businesses and referral sources. Washington Federal is proud of the high value that we place on simply being nice when serving our co-workers and Washington Federal clients.

Job Schedule

Job schedule varies based on branch hours of operation. 


Applicants should have the following qualifications:

  • High school diploma, or approved equivalent.
  • Math aptitude, typing skills (45-50 wpm), 10-key, filing; organization and excellent communications skills.
  • Basic computer proficiency in Microsoft Office applications (Word, Excel, and Outlook) and internet usage are necessary.
  • Completion of the IRA Road Map certification.
  • Prior bank experience, sales and service is preferred.
  • Outstanding customer service skills, in accordance with Washington Federal’s quality standards, are required.


Application Process

To apply, please send your resume to: oregon.hr@washingtonfederal.com or 300 Ellsworth St SW, Albany, OR 97321 Attn: Human Resources. Before extending an offer of employment, Washington Federal will conduct a background check. You must also successfully pass a credit check and drug test as part of the final stage of the application process.

Washington Federal is an Equal Opportunity Employer.


You have clicked an external site link. Please click "Proceed" to continue, or "Cancel" to stay here.